Yes, it carries the CE mark. It also meets the RoHS standard, like every scooter we sell.

Yes, you are. It is approved for public roads in France. We deliver it restricted to 25 km/h, to comply with French regulations. It is CE and RoHS certified, with all the mandatory safety equipment.

Yes, we add a fast charger as a gift.

Yes. All our scooters are new and genuine, straight from the factory. We don't sell used, demo or refurbished scooters. Every scooter is checked and tested before it ships from our stock in France. We are an official authorised dealer for the brands we sell.

Yes, it is covered for 2 years by the statutory warranty of conformity. For the battery, it's 1 year. Normal wear, impact damage, oxidation and wear of consumables, such as tyres or brake pads, are not a lack of conformity. Being an official authorised dealer, we take care of the process with the brand. If it breaks down, the first step is to open a ticket from your After-sales tickets area. If needed, we then refer you to an approved shop near you.

Our after-sales team is based in France and gives a first reply to your requests within 3 business days. Open a ticket from your After-sales tickets area before going to a shop. We help you remotely when we can, otherwise we refer you to an approved shop near you. For a quick question, email us or use the chat, available 24/7. We keep a stock of spare parts for quick repairs.

Paid on a working day before 11 am Paris time, an order can ship the same day if the scooter is in stock. Delivery to Ireland: 3 to 5 days after dispatch, from 316,73 €. You will see the exact delivery time on the product page, depending on your address and the carrier you choose.

Yes, we ship to mainland France, the European Union including Belgium, the French overseas territories and many other countries. The costs and delivery times are shown when you choose the carrier, before you pay. Outside the European Union, customs duties and import taxes remain the recipient's responsibility.

You can pay in interest-free instalments with Klarna or PayPal, subject to eligibility. Siko Mobility financing also lets you pay in 3 to 84 instalments on eligible purchases. And we accept bank cards, Apple Pay and Google Pay.

Yes, you have 14 days from receipt to exercise your right of withdrawal, with no justification needed. The scooter must be returned complete, with all its accessories. If it is damaged or has been used beyond a functional test, a deduction corresponding to its loss of value is made from the refund. Return costs remain at your expense, at most €300 from metropolitan France. Write to us before sending it, and we will give you the instructions and, from another country, a quote for your model.

Yes, third-party liability insurance is compulsory to ride in France. Your usual insurer can often add the scooter to your policy, otherwise compare specialist policies.