Yes, all our products are genuine and new, never used or refurbished. Every product is inspected before it leaves.

Yes. All our spare parts and accessories come with the 2-year statutory warranty of conformity. As an official authorised dealer, we handle the process for you. For any request, open a ticket from your After-sales tickets area or contact our after-sales service.

Paid on a working day before 11 am Paris time, an order can ship the same day if the product is in stock. Delivery to Ireland: 48h to 72h after dispatch, from 31,67 €. You will see the exact delivery time on the product page, depending on your address and the carrier you choose.

Yes. Depending on your eligibility, you can pay in interest-free instalments with Klarna or PayPal. To spread the cost over a longer period, Siko Mobility financing lets you pay in 3 to 84 instalments on eligible purchases. You can also pay by bank card, with Apple Pay or with Google Pay.

Yes, the right of withdrawal gives you 14 days from receipt, with no reason needed. To do so, send it back complete, with all its accessories. If it is damaged or has been used beyond a functional test, its loss of value is deducted from the refund. The return is at your expense. Contact us with your order number before sending anything, and we will tell you what to do.