It is compatible with Dualtron Dolphin, Dualtron Dolphin 7.8Ah, Dualtron Dolphin 12Ah, and Dualtron Dolphin 15Ah. Other Dualtron models may also be compatible.

Look at the product page. It shows the brand, the model and the known compatible scooters. Since it is an original part, choose the one for your exact model. If in doubt, send us the model, the serial number and a photo of the part, especially if there are several versions depending on the year, the controller or the battery.

Yes, it comes from the manufacturer Dualtron and is designed for the compatible models. All the original parts in our catalogue are official. This information is always on the product page.

It means the part comes from the manufacturer and was designed for the model in question. A compatible or custom part, on the other hand, may come from another brand. It is used for maintenance or customisation, but it is not the manufacturer's original component. The type of part is stated on each product page.

It all depends on the part and your mechanical skills. You can also have one of our partner repairers fit it. Our team can also guide you. Write to us with your scooter model.

Yes, it benefits from the statutory warranty of conformity for 2 years, like all our spare parts and accessories. As an official authorised dealer, we handle the process on your behalf. For a request, open a ticket from your After-sales tickets area or write to our after-sales service.

If the product is in stock, an order paid on a working day before 11 am Paris time can ship the same day. Delivery to Ireland: 48h to 72h after dispatch, from 31,67 €. You will see the precise delivery time on the product page, depending on your address and the carrier you choose.

You can pay in interest-free instalments with Klarna or PayPal, depending on your eligibility. For a longer spread, Siko Mobility financing lets you pay in 3 to 84 instalments on eligible purchases. Bank cards, Apple Pay and Google Pay are also accepted.

Yes, you have 14 days from receipt to exercise your right of withdrawal, with no reason needed. The product must be sent back complete, with all its accessories. If it is damaged or used beyond what is necessary to check that it works, it is subject to a deduction corresponding to its loss of value. For a spare part, the €4 return fee is deducted from the refund. Before sending it, write to us with your order number, and we will tell you what to do.