Start from the product page, which shows the brand, the model and the known compatible scooters. If you are unsure, or if your model has several versions depending on the year, the controller or the battery, contact us with the model, the serial number and a photo of the part.

No. It is a custom Funtrott part, designed to personalise or upgrade your scooter, not a part from the original manufacturer. The product page always states whether it is an original part.

An original part is the manufacturer's own, designed for your model. A compatible or custom part comes from another brand. It is useful for maintenance or customisation, but it is not the original component. Each product page shows the type of part.

It all depends on the part and your mechanical skills. You can also have one of our partner repairers fit it. Our team can advise you as well. Write to us with your scooter model.

Yes, it is new and genuine. We don't sell used or refurbished items. Each product is checked before we ship it. We manage our stock in France, for fast and careful shipping.

Yes, the 2-year statutory warranty of conformity covers all our spare parts and accessories. As an official authorised dealer, we are the ones who handle the process. Just open a ticket from your After-sales tickets area or contact our after-sales service.

If the product is in stock, an order paid on a working day before 11 am Paris time can ship the same day. Delivery to Ireland: 3 to 5 days after dispatch, from 17,32 €. The exact delivery time appears on the product page, depending on your address and the carrier you choose.

Yes, you can pay in interest-free instalments with Klarna or PayPal, subject to eligibility. To spread the cost over a longer period, Siko Mobility lets you pay in 3 to 84 instalments on eligible purchases. You can also pay by bank card, Apple Pay or Google Pay.

Yes. You have 14 days from receipt to exercise your right of withdrawal, without having to give a reason. The product must come back to us complete, with all its accessories. If it is damaged or has been used beyond what is necessary to check that it works, a deduction corresponding to its loss of value is made from the refund. For a spare part, a €4 return fee is deducted from the refund. Write to us with your order number before shipping the parcel, and we will tell you what to do.