The compatible models are Hero S8 and Hero S9. Other Hero models may also fit.

The product page is your first reference, with the brand, the model and the list of known compatible scooters. For an original part, ideally take the one made for your exact model. At the slightest doubt, especially if there are several versions depending on the year, the controller or the battery, contact us with the model, the serial number and a photo of the part. A compatible part is not always a like-for-like replacement for the original.

Yes, it comes from the manufacturer Hero and is designed for the compatible models. All the original parts in our catalogue are official. This information is always on the product page.

An original part comes straight from the manufacturer, designed for the model in question. A compatible or custom part may come from another brand. It works for maintenance or customisation, but it is not the original component. The product page always shows the type of part.

It depends on the part and your mechanical experience. If you prefer, one of our partner repairers can take care of it. Our team can also advise you if you contact us with your scooter model.

Yes, it is genuine and new. We don't sell used or refurbished items. Every product is checked before it leaves.

Yes, it is covered for 2 years by the statutory warranty of conformity, like all our parts and accessories. We handle the process for you, as an official authorised dealer. To use it, open a ticket from your After-sales tickets area or contact our after-sales service.

An order paid on a working day before 11 am Paris time can ship the same day if the product is in stock. Delivery to Ireland: 48h to 72h after dispatch, from 31,67 €. The product page gives the exact delivery time, depending on your address and the carrier you choose.

Yes, depending on your eligibility, Klarna and PayPal let you pay in interest-free instalments. To spread the cost further, Siko Mobility financing offers payment in 3 to 84 instalments on eligible purchases. Bank cards, Apple Pay and Google Pay are also accepted.