The compatible models are Hero X8. Other Hero models may also fit.

Look at the product page first. You will find the brand, the model and the list of known compatible scooters. For an original part, choose the one made for the exact model of your scooter. If in doubt, or if your model comes in several versions depending on the year, the controller or the battery, send us the model, the serial number and a photo of the part. A compatible part is not always a like-for-like replacement for the original.

Yes, it is an original Hero part, designed by the manufacturer for the compatible models. All our original parts are official brand parts. Each product page states whether the part is original.

An original part comes from the manufacturer and was designed for the model in question. A compatible or custom part may come from another brand. It is used for maintenance or customisation, but it is not the manufacturer's original component. The exact type is shown on each product page.

Yes, if you are comfortable with mechanics, but it depends on the part. If you prefer, one of our partner repairers can handle it. Our team can also advise you, just write to us with your scooter model.

Yes. All our products are new and genuine, never used or refurbished. Every product is checked before it ships.

It is covered for 2 years by the statutory warranty of conformity, like all our spare parts and accessories. We are an official authorised dealer, so we deal with the brand. For a request, open a ticket from your After-sales tickets area or contact our after-sales service.

If you pay on a working day before 11 am Paris time and it is in stock, it can ship the same day. Delivery to Ireland: 48h to 72h after dispatch, from 31,67 €. The product page shows the exact delivery time, depending on your address and the carrier you choose.

Yes, depending on your eligibility, Klarna and PayPal let you pay in interest-free instalments. To spread the cost further, Siko Mobility financing offers payment in 3 to 84 instalments on eligible purchases. Bank cards, Apple Pay and Google Pay are also accepted.