It is compatible with Hero S10. Other Hero scooters may also be suitable.

Check the product page, which gives the brand, the model and the list of known compatible scooters. For an original part, take the one that matches your exact model. If there are several versions depending on the year, the controller or the battery, or at the slightest doubt, send us the model, the serial number and a photo of the part.

Yes, it is an official Hero part, intended by the manufacturer for the compatible models. All the original parts we offer are official. The page always says whether it is an original part.

It means the part comes from the manufacturer and was designed for the model in question. A compatible or custom part, on the other hand, may come from another brand. It is used for maintenance or customisation, but it is not the manufacturer's original component. The type of part is stated on each product page.

It depends on the part and your mechanical experience. If you prefer, one of our partner repairers can take care of it. Our team can also advise you if you contact us with your scooter model.

Yes, like all our spare parts and accessories, it benefits from the 2-year statutory warranty of conformity. As an official authorised dealer, we take care of the process for you. For a request, open a ticket from your After-sales tickets area or write to our after-sales service.

An order paid on a working day before 11 am Paris time can ship the same day if the product is in stock. Delivery to Ireland: 48h to 72h after dispatch, from 31,67 €. The precise delivery time appears on the product page, depending on your address and chosen carrier.

Yes, Klarna and PayPal let you pay in interest-free instalments, depending on your eligibility. To spread the cost further, Siko Mobility offers payment in 3 to 84 instalments on eligible purchases. You can also pay by bank card, Apple Pay or Google Pay.

Yes, you have 14 days from receipt to exercise your right of withdrawal, without having to explain why. It must be returned complete, with all its accessories. If it is damaged or has been used beyond what is necessary to check that it works, its loss of value is deducted from the refund. For spare parts, a €4 return fee is withheld from the amount refunded. Write to us with your order number before sending the parcel, and we will tell you what to do.