It is compatible with Hero S9. It may also suit other Hero scooters.

The product page shows the brand, the model and the known compatible scooters. For an original part, choose the one made for your exact model. At the slightest doubt, contact us with the model, the serial number and a photo of the part, especially if your model comes in several versions depending on the year, the controller or the battery. We will check it with you.

Yes. It is an official Hero part, designed by the manufacturer for the compatible models. All the original parts we sell are official brand parts. The product page always states whether it is an original part.

It is a part supplied by the manufacturer, designed for the model in question. A compatible or custom part comes from another brand. It is used for maintenance or customisation, without being the original component. The product page always states the type of part.

You can do it yourself if you are comfortable with mechanics, depending on the part. Otherwise, one of our partner repairers can do it for you. For advice, contact us with your scooter model.

No, it is new and genuine. We don't sell used or refurbished items. We check it before shipping it.

It comes with the 2-year statutory warranty of conformity, like all our spare parts and accessories. As an official authorised dealer, we take charge of the process. Simply open a ticket from your After-sales tickets area, or contact our after-sales service.

Paid on a working day before 11 am Paris time, an order can ship the same day if the product is in stock. Delivery to Ireland: 48h to 72h after dispatch, from 31,67 €. The precise delivery time is shown on the product page, depending on your address and the carrier you choose.

Yes, depending on your eligibility, you can pay in interest-free instalments with Klarna or PayPal. With Siko Mobility financing, you can also pay in 3 to 84 instalments on eligible purchases. And of course, bank cards, Apple Pay and Google Pay are accepted.