It is compatible with Hero S9. Other Hero scooters may also be suitable.

The product page is your first reference, with the brand, the model and the list of known compatible scooters. For an original part, ideally take the one made for your exact model. At the slightest doubt, especially if there are several versions depending on the year, the controller or the battery, contact us with the model, the serial number and a photo of the part. A compatible part is not always a like-for-like replacement for the original.

Yes, it comes from the manufacturer Hero and is designed for the compatible models. All the original parts in our catalogue are official. This information is always on the product page.

An original part comes straight from the manufacturer, designed for the model in question. A compatible or custom part may come from another brand. It works for maintenance or customisation, but it is not the original component. The product page always shows the type of part.

It mostly depends on the part and how comfortable you are with mechanics. If you prefer, one of our partner repairers can take care of it. For advice, contact our team with your scooter model.

Yes, it is genuine and new. We don't sell used or refurbished items. Every product is checked before it leaves.

Yes, it benefits from the statutory warranty of conformity for 2 years, like all our spare parts and accessories. As an official authorised dealer, we handle the process on your behalf. For a request, open a ticket from your After-sales tickets area or write to our after-sales service.

If it is in stock and you pay on a working day before 11 am Paris time, it can ship the same day. Delivery to Ireland: 48h to 72h after dispatch, from 31,67 €. You will find the exact delivery time on the product page, depending on your address and the carrier you choose.

Yes, depending on your eligibility, Klarna and PayPal let you pay in interest-free instalments. To spread the cost further, Siko Mobility financing offers payment in 3 to 84 instalments on eligible purchases. Bank cards, Apple Pay and Google Pay are also accepted.