Yes, it has the CE mark and complies with the RoHS standard. The same goes for all our scooters.

Yes, it is approved for riding on public roads in France. It arrives restricted to 25 km/h, the legal maximum for an electric scooter in France. CE and RoHS certified, it has all the mandatory safety equipment.

No, it is new and genuine, straight from the factory. We don't sell used, demo or refurbished scooters. It is checked and tested before it ships from our stock in France. We are an official authorised dealer for the brand.

It covers any lack of conformity of the scooter for 2 years, under the statutory warranty of conformity. For the battery, the period is 1 year. It does not apply to normal wear, impact damage, oxidation or wear of consumables such as tyres and brake pads, which are not a lack of conformity. As an official authorised dealer, we deal with the brand on your behalf. For a warranty claim, first open a ticket from your After-sales tickets area. If needed, we then refer you to an approved shop near you.

Yes, our after-sales service is based in France and gives a first reply to your requests within 3 business days. If it breaks down, first open a ticket from your After-sales tickets area, before any visit to a shop. We fix it remotely when we can, otherwise we point you to an approved shop near you. For a question, we also answer by email, and the chat is available 24/7. We hold a stock of spare parts so we can repair quickly.

If the scooter is in stock and you pay on a working day before 11 am Paris time, it can ship the same day. Delivery to Ireland: 3 to 5 days after dispatch, from 316,73 €. You will find the exact delivery time on the product page, depending on your address and the carrier you choose.

We deliver to mainland France, the European Union, Belgium included, the French overseas territories and many other countries. Costs and delivery times appear when you choose the carrier, before payment. Outside the European Union, the recipient pays customs fees and import taxes.

You can pay in interest-free instalments with Klarna or PayPal, depending on your eligibility. For a longer spread, Siko Mobility financing lets you pay in 3 to 84 instalments on eligible purchases. Bank cards, Apple Pay and Google Pay are also accepted.

You have 14 days from receipt to exercise your right of withdrawal, with no reason needed. It must be sent back complete, with all its accessories. A deduction is applied if it is damaged or has been used beyond what is necessary to check that it works. You pay the return costs, up to €300 from metropolitan France. Contact us before sending it for the instructions and, from another country, a quote suited to your model.