It meets the CE marking requirements and the RoHS standard, which limits hazardous substances in electronic components.

Yes, it is approved for riding on the road in France. It is delivered restricted to 25 km/h, as the law in France requires. It has all the mandatory safety equipment and is CE and RoHS certified.

Yes, it is new and genuine, straight from the factory. No used, demo or refurbished scooters here. Every scooter is tested and checked before dispatch from our stock in France. We are an official authorised dealer for every brand we sell.

Yes, it benefits from the statutory warranty of conformity for 2 years. The battery is guaranteed for 1 year. Normal wear, impact damage, oxidation and wear of parts such as tyres and brake pads do not count as a lack of conformity. We are an official authorised dealer, so we deal with the brand for you. To make a warranty claim, first open a ticket from your After-sales tickets area. If needed, we then give you the details of an approved shop near you.

Yes, our after-sales service is based in France and gives a first reply to your requests within 3 business days. If it breaks down, first open a ticket from your After-sales tickets area, before any visit to a shop. We fix it remotely when we can, otherwise we point you to an approved shop near you. For a question, we also answer by email, and the chat is available 24/7. We hold a stock of spare parts so we can repair quickly.

An order paid on a working day before 11 am Paris time can ship the same day if the scooter is in stock. Delivery to Ireland: 3 to 5 days after dispatch, from 316,73 €. The precise delivery time appears on the product page, depending on your address and chosen carrier.

Yes, we ship to mainland France, the European Union including Belgium, the French overseas territories and plenty of other countries. Costs and delivery times appear when you choose the carrier, before payment. For delivery outside the European Union, customs and import taxes are payable by the recipient.

Yes, Klarna and PayPal let you pay in interest-free instalments, depending on your eligibility. To spread the cost further, Siko Mobility offers payment in 3 to 84 instalments on eligible purchases. You can also pay by bank card, Apple Pay or Google Pay.

You have 14 days from receipt to exercise your right of withdrawal, with no reason needed. It must be sent back complete, with all its accessories. A deduction is applied if it is damaged or has been used beyond what is necessary to check that it works. You pay the return costs, up to €300 from metropolitan France. Contact us before sending it for the instructions and, from another country, a quote suited to your model.