It is CE certified and RoHS compliant, like every scooter we offer.

Yes, it is legal to ride. It is approved for public roads in France. We deliver it restricted to 25 km/h, as French law requires. It has all the mandatory safety equipment, and it is CE and RoHS certified.

Yes, it is genuine and new, straight from the factory. We don't sell any used, demo or refurbished scooters. Every scooter is checked and tested in our warehouse in France before it leaves. We are an official authorised dealer for the brands in our catalogue.

The statutory warranty of conformity lasts 2 years for the scooter. For the battery, it's 1 year. Outside the scope of this warranty are normal wear, impact damage, oxidation and wear of consumables such as tyres and brake pads. You don't have to deal with the brand yourself. We take care of it as an official authorised dealer. For any request, first open a ticket from your After-sales tickets area. If needed, we then direct you to an approved shop near you.

Contact our after-sales team, based in France. They give a first reply to every request within 3 business days. First open a ticket from your After-sales tickets area, before going to a shop. We fix it remotely if we can, otherwise we refer you to an approved shop near you. For a question, you can also email us or use the chat, available 24/7. We hold a stock of spare parts for quick repairs.

If it is in stock, an order paid on a working day before 11 am Paris time can ship the same day. Delivery to Malta: 3 to 5 days after dispatch, from 973,50 €. The exact delivery time is shown on the product page, depending on your address and the carrier you choose.

Yes, we deliver to mainland France, the whole European Union including Belgium, the French overseas territories and many other countries. The costs and delivery times appear when you choose the carrier, before payment. Outside the European Union, customs and import taxes are paid by the recipient.

Yes, you can pay in interest-free instalments with Klarna or PayPal, subject to eligibility. To spread the cost over a longer period, Siko Mobility lets you pay in 3 to 84 instalments on eligible purchases. You can also pay by bank card, Apple Pay or Google Pay.

Yes, the right of withdrawal gives you 14 days from receipt, with no reason needed. To do so, send the scooter back complete, with all its accessories. If it is damaged or has been used beyond a functional test, its loss of value is deducted from the refund. The return is at your expense. Allow €300 at most from metropolitan France. Contact us before sending it, and we will give you the instructions and, from another country, a quote for your model.