Right of withdrawal
Exercise your 14-day right of withdrawal by submitting your request online.
Exercise your right of withdrawal
Legal period of fourteen (14) days from receipt of your order
In accordance with Article L. 221-18 of the French Consumer Code, you have fourteen (14) days to exercise your right of withdrawal without giving any reason and without incurring any penalty.
Your withdrawal takes effect as soon as you notify us of it, for example using the form below. You then send the products back, complete, with all their accessories, no later than fourteen (14) days after that notification. You may handle them to the extent necessary to establish their nature, characteristics and proper functioning. If a product comes back damaged, incomplete or handled beyond that extent, a deduction corresponding to its loss of value is made from the refund. We refund you no later than fourteen (14) days after your notification; we may wait until we have got the products back or have received your proof of shipment. Return shipping costs remain at your expense, unless otherwise provided by law.
In accordance with Article L. 221-28 of the French Consumer Code, the right of withdrawal does not apply to products made to your specifications or clearly customised, including made-to-measure components produced at your request.
Since 19 June 2026, in accordance with Ordinance No. 2026-2 of 5 January 2026 and Decree No. 2026-3 amending Articles L. 221-21 and D. 221-5 of the French Consumer Code, any trader concluding distance contracts online must provide a free, clearly identifiable function, accessible throughout the withdrawal period, enabling the consumer to submit a withdrawal declaration online and to receive an acknowledgement of receipt on a durable medium. The form below constitutes that facility.
For further details, please also consult:
Withdrawal form
All fields are required except the message
Model withdrawal form
Standard form annexed to Article R. 221-1 of the French Consumer Code
You may also exercise your right of withdrawal by sending us this completed form, or any other unequivocal statement, by email to retour@fohzshop.fr or by post, before the withdrawal period expires.
(Complete and return this form only if you wish to withdraw from the contract.)
To BRAG (FōhzShop), 5 impasse de la Colombette, 31000 Toulouse, France, retour@fohzshop.fr:
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*):
Ordered on (*)/received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
Date:
(*) Delete as appropriate.
Exercise your right of withdrawal
Legal period of fourteen (14) days from receipt of your order
In accordance with Article L. 221-18 of the French Consumer Code, you have fourteen (14) days to exercise your right of withdrawal without giving any reason and without incurring any penalty.
Your withdrawal takes effect as soon as you notify us of it, for example using the form below. You then send the products back, complete, with all their accessories, no later than fourteen (14) days after that notification. You may handle them to the extent necessary to establish their nature, characteristics and proper functioning. If a product comes back damaged, incomplete or handled beyond that extent, a deduction corresponding to its loss of value is made from the refund. We refund you no later than fourteen (14) days after your notification; we may wait until we have got the products back or have received your proof of shipment. Return shipping costs remain at your expense, unless otherwise provided by law.
In accordance with Article L. 221-28 of the French Consumer Code, the right of withdrawal does not apply to products made to your specifications or clearly customised, including made-to-measure components produced at your request.
Since 19 June 2026, in accordance with Ordinance No. 2026-2 of 5 January 2026 and Decree No. 2026-3 amending Articles L. 221-21 and D. 221-5 of the French Consumer Code, any trader concluding distance contracts online must provide a free, clearly identifiable function, accessible throughout the withdrawal period, enabling the consumer to submit a withdrawal declaration online and to receive an acknowledgement of receipt on a durable medium. The form below constitutes that facility.
For further details, please also consult:
Withdrawal form
All fields are required except the message
Model withdrawal form
Standard form annexed to Article R. 221-1 of the French Consumer Code
You may also exercise your right of withdrawal by sending us this completed form, or any other unequivocal statement, by email to retour@fohzshop.fr or by post, before the withdrawal period expires.
(Complete and return this form only if you wish to withdraw from the contract.)
To BRAG (FōhzShop), 5 impasse de la Colombette, 31000 Toulouse, France, retour@fohzshop.fr:
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*):
Ordered on (*)/received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
Date:
(*) Delete as appropriate.