Yes. It carries the CE mark and meets the RoHS standard, which limits hazardous substances in electronics.

Yes, it is approved for the road in France. It is delivered restricted to 25 km/h, in accordance with French law. It has all the compulsory safety equipment, and it is CE and RoHS certified.

Yes, it is genuine and new, straight from the factory. We don't sell any used, demo or refurbished scooters. Every scooter is checked and tested in our warehouse in France before it leaves. We are an official authorised dealer for the brands in our catalogue.

The statutory warranty of conformity lasts 2 years for the scooter. For the battery, it's 1 year. Outside the scope of this warranty are normal wear, impact damage, oxidation and wear of consumables such as tyres and brake pads. You don't have to deal with the brand yourself. We take care of it as an official authorised dealer. For any request, first open a ticket from your After-sales tickets area. If needed, we then direct you to an approved shop near you.

Our France-based after-sales team gives a first reply to your requests within 3 business days. Before taking it to any shop, open a ticket from your After-sales tickets area. We help you remotely when possible, otherwise we refer you to an approved shop near you. For a quick question, email us or ask it in the chat, available 24/7. We have a stock of spare parts for quick repairs.

Paid on a working day before 11 am Paris time, an order can ship the same day if the scooter is in stock. Delivery to Malta: 3 to 5 days after dispatch, from 973,50 €. You will see the exact delivery time on the product page, depending on your address and the carrier you choose.

Yes, we deliver to mainland France, the European Union including Belgium, the French overseas territories and plenty of other countries. You see the costs and delivery times when you choose the carrier, before you pay. Outside the European Union, customs and import taxes are the recipient's responsibility.

You can pay in interest-free instalments with Klarna or PayPal, subject to eligibility. Siko Mobility financing also lets you pay in 3 to 84 instalments on eligible purchases. And we accept bank cards, Apple Pay and Google Pay.

Yes, you have 14 days from receipt to exercise your right of withdrawal, with no justification needed. The scooter must be returned complete, with all its accessories. If it is damaged or has been used beyond a functional test, a deduction corresponding to its loss of value is made from the refund. Return costs remain at your expense, at most €300 from metropolitan France. Write to us before sending it, and we will give you the instructions and, from another country, a quote for your model.

Yes. To ride an electric scooter in France, third-party liability insurance is compulsory. Your usual insurer often offers an extension for scooters, otherwise you can compare specialist policies.