Yes, all our products are new and genuine. None of them is used or refurbished. Every product is inspected before dispatch.

It is covered for 2 years by the statutory warranty of conformity, like all our spare parts and accessories. We are an official authorised dealer, so we deal with the brand. For a request, open a ticket from your After-sales tickets area or contact our after-sales service.

An order paid on a working day before 11 am Paris time can ship the same day if the product is in stock. Delivery to Malta: 3 to 4 days after dispatch, from 26,45 €. The product page gives the exact delivery time, depending on your address and the carrier you choose.

Yes, Klarna and PayPal let you pay in interest-free instalments, depending on your eligibility. To spread the cost further, Siko Mobility offers payment in 3 to 84 instalments on eligible purchases. You can also pay by bank card, Apple Pay or Google Pay.

Yes, you have 14 days from receipt to exercise your right of withdrawal, without having to explain why. It must be returned complete, with all its accessories. If it is damaged or has been used beyond what is necessary to check that it works, its loss of value is deducted from the refund. Return costs are at your expense. Write to us with your order number before sending the parcel, and we will tell you what to do.