It fits Dualtron Alien. It may also fit on other Dualtron models.

Start with the product page. You will find the brand, the model and the list of known compatible scooters. If it is an original part, take the one for your exact model. A compatible part is not always a like-for-like replacement for the original. If you are unsure, or if your model comes in several versions depending on the year, the controller or the battery, send us the model, the serial number and a photo of the part.

Yes, it is an official Dualtron part, made by the manufacturer for the compatible models. Our original parts are all official brand parts. The product page always says so.

It is a part supplied by the manufacturer, designed for the model in question. A compatible or custom part comes from another brand. It is used for maintenance or customisation, without being the original component. The product page always states the type of part.

It all depends on the part and your mechanical skills. You can also have one of our partner repairers fit it. Our team can advise you as well. Write to us with your scooter model.

Yes. All our spare parts and accessories come with the 2-year statutory warranty of conformity. As an official authorised dealer, we handle the process for you. For any request, open a ticket from your After-sales tickets area or contact our after-sales service.

Paid on a working day before 11 am Paris time, an order can ship the same day if the product is in stock. Delivery to Malta: 3 to 4 days after dispatch, from 26,45 €. The precise delivery time is shown on the product page, depending on your address and the carrier you choose.

Yes, in interest-free instalments with Klarna or PayPal, depending on your eligibility. Siko Mobility financing also lets you pay in 3 to 84 instalments on eligible purchases. Bank cards, Apple Pay and Google Pay are accepted too.

Yes, you have 14 days from receipt to exercise your right of withdrawal, without having to give a reason. The product must come back to us complete, with all its accessories. If it is damaged or used beyond a functional test, it is refunded less a deduction. For a spare part, allow €4 in return costs, deducted from the refund. Before shipping the parcel, contact us with your order number, and we will give you the instructions.