The compatible models are Dualtron Alien. Other Dualtron models may also fit.

The product page gives you the brand, the model and the list of known compatible scooters. As this is an original part, take the one made for your exact model. If in doubt, especially if your model comes in several versions depending on the year, the controller or the battery, send us the model, the serial number and a photo of the part. We will check for you.

Yes, it is an original Dualtron part, designed by the manufacturer for the model in question. Our original parts are official parts. The product page always shows whether the part is original.

An original part comes from the manufacturer and was designed for the model in question. A compatible or custom part may come from another brand. It is used for maintenance or customisation, but it is not the original component. The exact type is on each product page.

Yes, if you are comfortable with mechanics, but it depends on the part. If you prefer, one of our partner repairers can handle it. Our team can also advise you, just write to us with your scooter model.

Yes. All our products are new and genuine, never used or refurbished. Every product is checked before it ships.

Yes, it is covered for 2 years by the statutory warranty of conformity, like all our parts and accessories. We handle the process for you, as an official authorised dealer. To use it, open a ticket from your After-sales tickets area or contact our after-sales service.

If the product is in stock, an order paid on a working day before 11 am Paris time can ship the same day. Delivery to Malta: 3 to 4 days after dispatch, from 26,45 €. You will see the precise delivery time on the product page, depending on your address and the carrier you choose.

Klarna and PayPal let you pay in interest-free instalments, subject to eligibility. To spread the cost over a longer period, Siko Mobility financing lets you pay in 3 to 84 instalments on eligible purchases. Bank cards, Apple Pay and Google Pay are of course accepted.