It fits Dualtron City, Dualtron City 20Ah, and Dualtron City 25Ah. It may also fit on other Dualtron models.

Start with the product page. You will find the brand, the model and the list of known compatible scooters. If it is an original part, take the one for your exact model. A compatible part is not always a like-for-like replacement for the original. If you are unsure, or if your model comes in several versions depending on the year, the controller or the battery, send us the model, the serial number and a photo of the part.

Yes, it is an official Dualtron part, made by the manufacturer for the compatible models. Our original parts are all official brand parts. The product page always says so.

An original part is the manufacturer's own, designed for your model. A compatible or custom part comes from another brand. It is useful for maintenance or customisation, but it is not the original component. Each product page shows the type of part.

It depends on the part and your mechanical experience. If you prefer, one of our partner repairers can take care of it. For advice, contact our team and tell us your scooter model.

Yes, it is covered by the 2-year statutory warranty of conformity, like all our spare parts and accessories. As an official authorised dealer, we handle the process with the brand. Open a ticket from your After-sales tickets area or contact our after-sales service, and we take care of the rest.

Paid on a working day before 11 am Paris time, an order can ship the same day if the product is in stock. Delivery to Malta: 3 to 4 days after dispatch, from 26,45 €. You will see the exact delivery time on the product page, depending on your address and the carrier you choose.

Yes. Depending on your eligibility, you can pay in interest-free instalments with Klarna or PayPal. To spread the cost over a longer period, Siko Mobility financing lets you pay in 3 to 84 instalments on eligible purchases. You can also pay by bank card, with Apple Pay or with Google Pay.

Yes, the right of withdrawal gives you 14 days from receipt, with no reason needed. To do so, send it back complete, with all its accessories. If it is damaged or has been used beyond a functional test, its loss of value is deducted from the refund. For spare parts, a €4 return fee is withheld from the refund. Contact us with your order number before sending anything, and we will tell you what to do.