The compatible models are Hero S8 and Hero S9. Other Hero models may also fit.

The product page is your first reference, with the brand, the model and the list of known compatible scooters. For an original part, ideally take the one made for your exact model. At the slightest doubt, especially if there are several versions depending on the year, the controller or the battery, contact us with the model, the serial number and a photo of the part. A compatible part is not always a like-for-like replacement for the original.

Yes, it is an original Hero part, designed by the manufacturer for the model in question. Our original parts are official parts. The product page always shows whether the part is original.

An original part is made by the manufacturer for the model in question. A compatible or custom part may come from another brand. It is still useful for maintenance or customisation, without being the manufacturer's original component. The type of part is always shown on the product page.

It mostly depends on the part and how comfortable you are with mechanics. If you prefer, one of our partner repairers can take care of it. For advice, contact our team with your scooter model.

Yes, all our products are new and genuine. None of them is used or refurbished. Every product is inspected before dispatch.

Yes, the statutory warranty of conformity covers all our spare parts and accessories for 2 years. We are an official authorised dealer and we handle the process for you. For any request, open a ticket from your After-sales tickets area or contact our after-sales service.

An order paid on a working day before 11 am Paris time can ship the same day if the product is in stock. Delivery to Malta: 3 to 4 days after dispatch, from 26,45 €. The precise delivery time appears on the product page, depending on your address and chosen carrier.

Yes, depending on your eligibility, Klarna and PayPal let you pay in interest-free instalments. To spread the cost further, Siko Mobility financing offers payment in 3 to 84 instalments on eligible purchases. Bank cards, Apple Pay and Google Pay are also accepted.