The compatible models are Hero X8. Other Hero models may also fit.

Look at the product page. It shows the brand, the model and the known compatible scooters. Since it is an original part, choose the one for your exact model. If in doubt, send us the model, the serial number and a photo of the part, especially if there are several versions depending on the year, the controller or the battery.

Yes, it is an official Hero part, intended by the manufacturer for the compatible models. All the original parts we offer are official. The page always says whether it is an original part.

An original part is made by the manufacturer for the model in question. A compatible or custom part may come from another brand. It is still useful for maintenance or customisation, without being the manufacturer's original component. The type of part is always shown on the product page.

It mostly depends on the part and how comfortable you are with mechanics. If you prefer, one of our partner repairers can take care of it. For advice, contact our team with your scooter model.

Yes, the statutory warranty of conformity covers all our spare parts and accessories for 2 years. We are an official authorised dealer and we handle the process for you. For any request, open a ticket from your After-sales tickets area or contact our after-sales service.

If you pay on a working day before 11 am Paris time and it is in stock, it can ship the same day. Delivery to Malta: 3 to 4 days after dispatch, from 26,45 €. The product page shows the exact delivery time, depending on your address and the carrier you choose.

Yes, depending on your eligibility, Klarna and PayPal let you pay in interest-free instalments. To spread the cost further, Siko Mobility financing offers payment in 3 to 84 instalments on eligible purchases. Bank cards, Apple Pay and Google Pay are also accepted.

You have 14 days from receipt to exercise your right of withdrawal, with no reason needed. It must be sent back complete, with all its accessories. A deduction is applied if it is damaged or has been used beyond what is necessary to check that it works. For spare parts, a return fee of €4 is deducted from the refund. Start by writing to us with your order number, before shipping the parcel.