It is CE certified and RoHS compliant. All the scooters we sell are.

Yes, it is approved to be ridden legally in France. It comes restricted to 25 km/h, the speed allowed on French public roads. It is CE and RoHS certified, and all the mandatory safety equipment is there.

Yes, we deliver it with a free fast charger.

Yes, it is new and genuine, fresh from the factory. We don't sell used, demo or refurbished scooters. Every scooter is checked and tested before it leaves our stock in France. We are an official authorised dealer for every brand we distribute.

It has 2 years of cover under the statutory warranty of conformity. The battery has a warranty of 1 year. Impact damage, oxidation, normal wear and wear of consumables such as tyres and brake pads do not count as a lack of conformity. We are an official authorised dealer and we handle the process with the brand. At the slightest issue, first open a ticket from your After-sales tickets area. If necessary, we then refer you to an approved shop close to you.

Our France-based after-sales team gets back to you with a first reply to your request within 3 business days. First open a ticket from your After-sales tickets area, before any visit to a shop. We look for a remote solution, and if needed we refer you to an approved shop near you. For a simple question, the chat answers 24/7, and our team answers by email within 2 business days. Our spare parts in stock make quick repairs possible.

If the scooter is in stock and you pay on a working day before 11 am Paris time, it can ship the same day. Delivery to Malta: 3 to 5 days after dispatch, from 973,50 €. You will find the exact delivery time on the product page, depending on your address and the carrier you choose.

We deliver to mainland France, the European Union, Belgium included, the French overseas territories and many other countries. Costs and delivery times appear when you choose the carrier, before payment. Outside the European Union, the recipient pays customs fees and import taxes.

Yes, Klarna and PayPal let you pay in interest-free instalments, depending on your eligibility. To spread the cost further, Siko Mobility offers payment in 3 to 84 instalments on eligible purchases. You can also pay by bank card, Apple Pay or Google Pay.

Yes, you have 14 days from receipt to exercise your right of withdrawal, without having to give a reason. It must come back to us complete, with all its accessories. A deduction corresponding to its loss of value is made if it is damaged or has been used beyond what is necessary to check that it works. You pay the return costs, €300 at most from metropolitan France. Write to us before sending it to receive the instructions and, from another country, a quote for your model.

Yes, third-party liability insurance is compulsory to ride an electric scooter in France. Your usual insurer can often add the scooter to your policy. If not, compare specialist policies.