Yes, it is fully compliant. It carries the CE mark and meets the RoHS standard, like all our scooters.

Yes, it is approved for public roads in France. We deliver it restricted to 25 km/h, the maximum speed allowed for an electric scooter in France. It is CE and RoHS certified and has all the mandatory safety equipment.

Yes, it is sold with a free fast charger.

No, it is new and genuine, straight from the factory. We don't sell refurbished, used or demo scooters. It is checked and tested in our warehouse in France before we send it to you. We are an official authorised dealer for the brands we offer.

The scooter benefits from the statutory warranty of conformity for 2 years. The battery is guaranteed for 1 year. Normal wear, impact damage, oxidation and wear of consumables such as tyres and brake pads do not constitute a lack of conformity. As an official authorised dealer, we handle the process with the brand. For any warranty claim, first open a ticket from your After-sales tickets area. If needed, we then refer you to an approved shop near you.

Yes, our after-sales team is based in France and gives a first reply to every request within 3 business days. Just open a ticket from your After-sales tickets area, before going to a shop. We fix it remotely when we can, otherwise we refer you to an approved shop near you. For a simple question, email us or ask it in the chat, available 24/7. And we have spare parts in stock to repair quickly.

Paid on a working day before 11 am Paris time, an order can ship the same day if the scooter is in stock. Delivery to Malta: 3 to 5 days after dispatch, from 973,50 €. The precise delivery time is shown on the product page, depending on your address and the carrier you choose.

Yes, we deliver to mainland France, across the European Union, Belgium included, to the French overseas territories and to many other countries. The costs and delivery times are shown when you choose the carrier, before payment. Outside the European Union, customs duties and import taxes are paid by the recipient.

Yes. Depending on your eligibility, you can pay in interest-free instalments with Klarna or PayPal. To spread the cost over a longer period, Siko Mobility financing lets you pay in 3 to 84 instalments on eligible purchases. You can also pay by bank card, with Apple Pay or with Google Pay.

Yes, you have 14 days from receipt to change your mind, without having to give a reason. It simply has to come back to us complete, with all its accessories. A deduction corresponding to its loss of value applies only if it is damaged or has been used beyond a functional test. You pay the return costs, €300 at most from metropolitan France. Write to us before sending it, and we will give you the instructions and, from another country, a quote for your model.

Yes, third-party liability insurance is compulsory to ride in France. Your usual insurer can often add the scooter to your policy, otherwise compare specialist policies.