Yes, all our products are genuine and new, never used or refurbished. Every product is inspected before it leaves.

It comes with the 2-year statutory warranty of conformity, like all our spare parts and accessories. As an official authorised dealer, we take charge of the process. Simply open a ticket from your After-sales tickets area, or contact our after-sales service.

An order paid on a working day before 11 am Paris time can ship the same day if the product is in stock. Delivery to Malta: 3 to 4 days after dispatch, from 26,45 €. The exact delivery time is shown on the product page, based on your address and the carrier you choose.

Yes, in interest-free instalments with Klarna or PayPal, depending on your eligibility. Siko Mobility financing also lets you pay in 3 to 84 instalments on eligible purchases. Bank cards, Apple Pay and Google Pay are accepted too.

Yes, you have 14 days from receipt to exercise your right of withdrawal, with no justification needed. The product must be returned complete, with all its accessories. If it is damaged or has been used beyond a functional test, a deduction corresponding to its loss of value is made from the refund. The return remains at your expense. Before sending anything, contact us with your order number to receive the instructions.