Yes. It is CE certified and RoHS compliant, like every scooter we sell.

Yes, it is approved for riding in France, in town and on the open road. It arrives restricted to 25 km/h, the maximum speed allowed on public roads in France. All the mandatory safety equipment is fitted, and it is CE and RoHS certified.

Yes. All our scooters are new and genuine, straight from the factory. We don't sell used, demo or refurbished scooters. Every scooter is checked and tested before it ships from our stock in France. We are an official authorised dealer for the brands we sell.

It is covered for 2 years by the statutory warranty of conformity. For the battery, the warranty is 1 year. Normal wear, impact damage, oxidation and wear of consumables, such as tyres or brake pads, fall outside this warranty. As an official authorised dealer, we are the ones who deal with the brand. If you have an issue, first open a ticket from your After-sales tickets area. If necessary, we then direct you to an approved shop near you.

Our France-based after-sales team gives a first reply to your requests within 3 business days. Before taking it to any shop, open a ticket from your After-sales tickets area. We help you remotely when possible, otherwise we refer you to an approved shop near you. For a quick question, email us or ask it in the chat, available 24/7. We have a stock of spare parts for quick repairs.

If the scooter is in stock, an order paid on a working day before 11 am Paris time can ship the same day. Delivery to Malta: 3 to 5 days after dispatch, from 973,50 €. The exact delivery time appears on the product page, depending on your address and the carrier you choose.

Yes, we deliver to mainland France, the whole European Union including Belgium, the French overseas territories and many other countries. The costs and delivery times appear when you choose the carrier, before payment. Outside the European Union, customs and import taxes are paid by the recipient.

Yes. Depending on your eligibility, you can pay in interest-free instalments with Klarna or PayPal. To spread the cost over a longer period, Siko Mobility financing lets you pay in 3 to 84 instalments on eligible purchases. You can also pay by bank card, with Apple Pay or with Google Pay.

Yes, you have 14 days from receipt to change your mind, without having to give a reason. It simply has to come back to us complete, with all its accessories. A deduction corresponding to its loss of value applies only if it is damaged or has been used beyond a functional test. You pay the return costs, €300 at most from metropolitan France. Write to us before sending it, and we will give you the instructions and, from another country, a quote for your model.