Yes. It carries the CE mark and meets the RoHS standard, which limits hazardous substances in electronics.

Yes, it is legal to ride. It is approved for public roads in France. We deliver it restricted to 25 km/h, as French law requires. It has all the mandatory safety equipment, and it is CE and RoHS certified.

Yes, all our scooters are new and genuine, straight from the factory. We don't sell used, demo or refurbished scooters. Before leaving our stock in France, every scooter is checked and tested. We distribute each brand as an official authorised dealer.

It is covered for 2 years by the statutory warranty of conformity. For the battery, the warranty is 1 year. Normal wear, impact damage, oxidation and wear of consumables, such as tyres or brake pads, fall outside this warranty. As an official authorised dealer, we are the ones who deal with the brand. If you have an issue, first open a ticket from your After-sales tickets area. If necessary, we then direct you to an approved shop near you.

Our after-sales team is based in France and gives a first reply to your requests within 3 business days. Open a ticket from your After-sales tickets area before going to a shop. We help you remotely when we can, otherwise we refer you to an approved shop near you. For a quick question, email us or use the chat, available 24/7. We keep a stock of spare parts for quick repairs.

Paid on a working day before 11 am Paris time, an order can ship the same day if the scooter is in stock. Delivery to Malta: 3 to 5 days after dispatch, from 973,50 €. You will see the exact delivery time on the product page, depending on your address and the carrier you choose.

Yes, we deliver to mainland France, the European Union including Belgium, the French overseas territories and plenty of other countries. You see the costs and delivery times when you choose the carrier, before you pay. Outside the European Union, customs and import taxes are the recipient's responsibility.

Yes, in interest-free instalments with Klarna or PayPal, depending on your eligibility. Siko Mobility financing also lets you pay in 3 to 84 instalments on eligible purchases. Bank cards, Apple Pay and Google Pay are accepted too.

Yes, the right of withdrawal gives you 14 days from receipt, with no reason needed. To do so, send the scooter back complete, with all its accessories. If it is damaged or has been used beyond a functional test, its loss of value is deducted from the refund. The return is at your expense. Allow €300 at most from metropolitan France. Contact us before sending it, and we will give you the instructions and, from another country, a quote for your model.

Yes. To ride an electric scooter in France, third-party liability insurance is compulsory. Your usual insurer often offers an extension for scooters, otherwise you can compare specialist policies.