Contact us
Need help or information about our electric scooters? The FōhzShop team is here to support you with your urban mobility project.
Phone hours
Email, WhatsApp and chat 7 days a week. Phone Monday to Friday.
- Monday
- 10am–12pm / 1pm–6pm
- Tuesday
- 10am–12pm / 1pm–6pm
- Wednesday
- 10am–12pm / 1pm–6pm
- Thursday
- 10am–12pm / 1pm–6pm
- Friday
- 10am–12pm / 1pm–6pm
- Saturday
- Chatbot, email and WhatsApp
- Sunday
- Chatbot, email and WhatsApp
Email addresses
4 dedicated addresses
General contact
contact@fohzshop.fr
General requests, commercial information
Financing
financement@fohzshop.fr
Financing, installment payments, Klarna, Siko, Alma
Returns
retour@fohzshop.fr
Return requests, withdrawal and parcel returns
After-sales service
sav@fohzshop.fr
Warranties, faults, repairs and after-sales follow-up
Phone hours
Email, WhatsApp and chat 7 days a week. Phone Monday to Friday.
- Monday
- 10am–12pm / 1pm–6pm
- Tuesday
- 10am–12pm / 1pm–6pm
- Wednesday
- 10am–12pm / 1pm–6pm
- Thursday
- 10am–12pm / 1pm–6pm
- Friday
- 10am–12pm / 1pm–6pm
- Saturday
- Chatbot, email and WhatsApp
- Sunday
- Chatbot, email and WhatsApp
Email addresses
4 dedicated addresses
General contact
contact@fohzshop.fr
General requests, commercial information
Financing
financement@fohzshop.fr
Financing, installment payments, Klarna, Siko, Alma
Returns
retour@fohzshop.fr
Return requests, withdrawal and parcel returns
After-sales service
sav@fohzshop.fr
Warranties, faults, repairs and after-sales follow-up