Yes, it has the CE mark and complies with the RoHS standard. The same goes for all our scooters.

Yes, it is approved for riding on the road in France. It is delivered restricted to 25 km/h, as the law in France requires. It has all the mandatory safety equipment and is CE and RoHS certified.

Yes, it is new and genuine, straight from the factory. We don't sell used, demo or refurbished scooters. Each scooter is checked and tested before we ship it from our stock in France. We are an official authorised dealer for every brand we offer.

The scooter is covered for 2 years by the statutory warranty of conformity. For the battery, it is 1 year. Wear of consumables such as tyres and brake pads, normal wear, impact damage and oxidation do not constitute a lack of conformity. We handle the process with the brand, as an official authorised dealer. If something is wrong, first open a ticket from your After-sales tickets area. If necessary, we then refer you to an approved shop near you.

Our after-sales service is based in France and gives a first reply to your requests within 3 business days. Always open a ticket from your After-sales tickets area before taking it to a shop. We fix the problem remotely when we can, otherwise we refer you to an approved shop near you. For a simple question, you can also email us or ask in the chat, available 24/7. We keep spare parts in stock so we can repair quickly.

If you pay on a working day before 11 am Paris time and it is in stock, it can ship the same day. Delivery to the United Kingdom: 4 to 7 days after dispatch, from 491,67 €. The product page shows the exact delivery time, depending on your address and the carrier you choose.

Yes, we ship to mainland France, the European Union including Belgium, the French overseas territories and plenty of other countries. Costs and delivery times appear when you choose the carrier, before payment. For delivery outside the European Union, customs and import taxes are payable by the recipient.

You can pay in interest-free instalments with Klarna or PayPal, depending on your eligibility. For a longer spread, Siko Mobility financing lets you pay in 3 to 84 instalments on eligible purchases. Bank cards, Apple Pay and Google Pay are also accepted.

Yes, you have 14 days from receipt to exercise your right of withdrawal, without having to explain why. It must be returned complete, with all its accessories. If it is damaged or has been used beyond what is necessary to check that it works, its loss of value is deducted from the refund. Return costs remain at your expense, at most €300 from metropolitan France. Contact us before sending it to receive the instructions and, from another country, a quote for your model.