Yes, it is new and genuine. We don't sell used or refurbished items. Each product is checked before we ship it.

It comes with the manufacturer's warranty, like all our spare parts and accessories. As an official authorised dealer, we take charge of the process. Simply open a ticket from your account, or contact our after-sales service.

Exact costs and delivery time appear when you choose the carrier, before payment.

You can pay in interest-free instalments with Klarna or PayPal, subject to eligibility. Siko Mobility financing also lets you pay in 3 to 84 instalments on eligible purchases. And we accept bank cards, Apple Pay and Google Pay.

Yes, you have 14 days from receipt to exercise your right of withdrawal, without having to give a reason. The product must come back to us unused, in its original packaging, with all its accessories. The return is at your expense. Before shipping the parcel, contact us with your order number, and we will give you the instructions.