Yes, all our products are genuine and new, never used or refurbished. Every product is inspected before it leaves.

Yes, the manufacturer's warranty covers all our spare parts and accessories. As an official authorised dealer, we are the ones who handle the process. Just open a ticket from your account or contact our after-sales service.

You know the exact delivery time and costs as soon as you choose the carrier, before you pay.

Yes, you can pay in interest-free instalments with Klarna or PayPal, subject to eligibility. To spread the cost over a longer period, Siko Mobility lets you pay in 3 to 84 instalments on eligible purchases. You can also pay by bank card, Apple Pay or Google Pay.

Yes, you have 14 days from receipt to change your mind, without having to give a reason. It simply has to come back to us unused, in its original condition and packaging, with all its accessories. You pay the return costs. Contact us with your order number before shipping the parcel to receive the instructions.