Yes, it is new and genuine, like all our products. We don't sell used or refurbished items. Every product is checked before it ships.

It comes with the manufacturer's warranty, like all our spare parts and accessories. As an official authorised dealer, we take charge of the process. Simply open a ticket from your account, or contact our after-sales service.

You know the exact delivery time and costs as soon as you choose the carrier, before you pay.

You can pay in interest-free instalments with Klarna or PayPal, subject to eligibility. Siko Mobility financing also lets you pay in 3 to 84 instalments on eligible purchases. And we accept bank cards, Apple Pay and Google Pay.

Yes, you have 14 days from receipt to exercise your right of withdrawal, without having to give a reason. The product must come back to us unused, in its original packaging, with all its accessories. The return is at your expense. Before shipping the parcel, contact us with your order number, and we will give you the instructions.