No, it is new and genuine. We don't sell used or refurbished items. We check it before shipping it.

It is covered by the manufacturer's warranty, like all our spare parts and accessories. Being an official authorised dealer, we deal with the brand. Just open a ticket from your account or write to our after-sales service.

The exact costs and delivery time are shown when you choose the carrier, before payment.

Yes, you can pay in interest-free instalments with Klarna or PayPal, subject to eligibility. To spread the cost over a longer period, Siko Mobility lets you pay in 3 to 84 instalments on eligible purchases. You can also pay by bank card, Apple Pay or Google Pay.

Yes, you have 14 days from receipt to change your mind, without having to give a reason. It simply has to come back to us unused, in its original condition and packaging, with all its accessories. You pay the return costs. Contact us with your order number before shipping the parcel to receive the instructions.