Yes, it is genuine and new. We don't sell used or refurbished items. Every product is checked before it leaves.

Yes, it benefits from the statutory warranty of conformity for 2 years, like all our spare parts and accessories. As an official authorised dealer, we handle the process on your behalf. For a request, open a ticket from your After-sales tickets area or write to our after-sales service.

Delivery not available to the United Kingdom, contact us.

You can pay in interest-free instalments with Klarna or PayPal, depending on your eligibility. For a longer spread, Siko Mobility financing lets you pay in 3 to 84 instalments on eligible purchases. Bank cards, Apple Pay and Google Pay are also accepted.

Yes, you have 14 days from receipt to exercise your right of withdrawal, without having to give a reason. It must come back to us complete, with all its accessories. A deduction corresponding to its loss of value is made if it is damaged or has been used beyond what is necessary to check that it works. Return costs are at your expense. Before sending the parcel, write to us with your order number to receive the instructions.