Yes, it is genuine and new. We don't sell used or refurbished items. Every product is checked before it leaves.

Yes, like all our spare parts and accessories, it benefits from the statutory warranty of conformity, which lasts 2 years. As an official authorised dealer, we take care of the process for you. For a request, open a ticket from your After-sales tickets area or write to our after-sales service.

Delivery not available to the United Kingdom, contact us.

Yes, Klarna and PayPal let you pay in interest-free instalments, depending on your eligibility. To spread the cost further, Siko Mobility offers payment in 3 to 84 instalments on eligible purchases. You can also pay by bank card, Apple Pay or Google Pay.

You have 14 days from receipt to exercise your right of withdrawal, with no reason needed. It must be sent back complete, with all its accessories. A deduction is applied if it is damaged or has been used beyond what is necessary to check that it works. Return costs remain at your expense. Start by writing to us with your order number, before shipping the parcel.