Yes. All our products are new and genuine, never used or refurbished. Every product is checked before it ships.

Yes, like all our spare parts and accessories, it is covered by the manufacturer's warranty. As an official authorised dealer, we take care of the process for you. For a request, open a ticket from your account or write to our after-sales service.

The exact costs and delivery time appear when you choose the carrier, before payment.

Depending on your eligibility, you can pay in interest-free instalments with Klarna or PayPal. Siko Mobility financing also lets you pay in 3 to 84 instalments on eligible purchases. You can also pay by bank card, Apple Pay or Google Pay.

You have 14 days from receipt to exercise your right of withdrawal, without having to give a reason. Send it back unused, in its original condition and packaging, with all its accessories. You pay the return costs. Write to us with your order number before sending it, and we will explain what to do.