Yes, it is genuine and new. We don't sell used or refurbished items. Every product is checked before it leaves.

Yes, it is covered by the manufacturer's warranty, like all our spare parts and accessories. As an official authorised dealer, we handle the process on your behalf. For a request, open a ticket from your account or write to our after-sales service.

You see the exact costs and delivery time when you choose the carrier, before you pay.

Yes, Klarna and PayPal let you pay in interest-free instalments, depending on your eligibility. To spread the cost further, Siko Mobility offers payment in 3 to 84 instalments on eligible purchases. You can also pay by bank card, Apple Pay or Google Pay.

You have 14 days from receipt to exercise your right of withdrawal, without having to give a reason. Send it back unused, in its original condition and packaging, with all its accessories. You pay the return costs. Write to us with your order number before sending it, and we will explain what to do.