Look at the product page first. You will find the brand, the model and the list of known compatible scooters. If in doubt, or if your model comes in several versions depending on the year, the controller or the battery, send us the model, the serial number and a photo of the part. A compatible part is not always a like-for-like replacement for the original.

No, it comes from FōhzShop. It is a custom part, made to personalise or upgrade your scooter. This information is always on the product page.

An original part comes straight from the manufacturer, designed for the model in question. A compatible or custom part may come from another brand. It works for maintenance or customisation, but it is not the original component. The product page always shows the type of part.

It all depends on the part and your mechanical skills. You can also have one of our partner repairers fit it. Our team can also guide you. Write to us with your scooter model.

Yes, it is new and genuine, like all our products. We check every product before dispatch. We ship from our stock in France, fast and with care.

Yes, like all our spare parts and accessories, it is covered by the manufacturer's warranty. As an official authorised dealer, we take care of the process for you. For a request, open a ticket from your account or write to our after-sales service.

If it is in stock, you often receive it 48 to 72 hours after it ships, Monday to Saturday. If you pay on a working day before 11 am Paris time and it is in stock, it can ship the same day. In mainland France, standard delivery is on us. The product page shows the exact delivery time, depending on your address and the carrier you choose.

Yes, Klarna and PayPal let you pay in interest-free instalments, depending on your eligibility. To spread the cost further, Siko Mobility offers payment in 3 to 84 instalments on eligible purchases. You can also pay by bank card, Apple Pay or Google Pay.