The product page gives you the brand, the model and the list of known compatible scooters. If in doubt, especially if your model comes in several versions depending on the year, the controller or the battery, send us the model, the serial number and a photo of the part. We will check for you.

No, it is a custom FōhzShop part, designed to personalise or upgrade your scooter. The page always says whether it is an original part.

An original part is made by the manufacturer for the model in question. A compatible or custom part may come from another brand. It is still useful for maintenance or customisation, without being the manufacturer's original component. The type of part is always shown on the product page.

Yes, if you are comfortable with mechanics, but it depends on the part. If you prefer, one of our partner repairers can handle it. Our team can also advise you, just write to us with your scooter model.

No, it is new and genuine. We don't sell refurbished or used items. It is checked before it ships. It ships from our stock in France, quickly and carefully.

Yes, it is covered for 2 years by the statutory warranty of conformity, like all our parts and accessories. We handle the process for you, as an official authorised dealer. To use it, open a ticket from your After-sales tickets area or contact our after-sales service.

Delivery not available to the United Kingdom, contact us.

Klarna and PayPal let you pay in interest-free instalments, subject to eligibility. To spread the cost over a longer period, Siko Mobility financing lets you pay in 3 to 84 instalments on eligible purchases. Bank cards, Apple Pay and Google Pay are of course accepted.