The product page is your first reference, with the brand, the model and the list of known compatible scooters. At the slightest doubt, especially if there are several versions depending on the year, the controller or the battery, contact us with the model, the serial number and a photo of the part. A compatible part is not always a like-for-like replacement for the original.

No, it is a custom FōhzShop part, made to personalise or upgrade your scooter. Each product page states whether the part is original.

An original part comes straight from the manufacturer, designed for the model in question. A compatible or custom part may come from another brand. It works for maintenance or customisation, but it is not the original component. The product page always shows the type of part.

It all depends on the part and your mechanical skills. You can also have one of our partner repairers fit it. Our team can also guide you. Write to us with your scooter model.

Yes, it is genuine and new. We don't sell used or refurbished items. Every product is checked before it leaves. Our stock is managed in France, for fast and careful shipping.

Yes, it is covered by the manufacturer's warranty, like all our spare parts and accessories. As an official authorised dealer, we handle the process on your behalf. For a request, open a ticket from your account or write to our after-sales service.

It is on pre-order and ships as soon as stock comes in. Standard delivery to mainland France is on us. The precise delivery time appears on the product page, depending on your address and chosen carrier.

Depending on your eligibility, you can pay in interest-free instalments with Klarna or PayPal. Siko Mobility financing also lets you pay in 3 to 84 instalments on eligible purchases. You can also pay by bank card, Apple Pay or Google Pay.