It suits Hero X8. Other Hero models may also take it.

Read the product page first, with the brand, the model and the compatibility list. For an original part, go for the one made for your exact model. A compatible part is not always a like-for-like replacement for the original. If in doubt, write to us with the model, the serial number and a photo of the part, especially if there are several versions depending on the year, the controller or the battery.

Yes. It is an official Hero part, designed by the manufacturer for the compatible models. All the original parts we sell are official brand parts. The product page always states whether it is an original part.

The original part is supplied by the manufacturer for the model in question. A compatible or custom part is made by another brand. It is used for maintenance or customisation, without being the original component. Each product page states which type of part it is.

Yes, if you have some mechanical experience, but it depends on the part. Otherwise, one of our partner repairers can handle it. For advice, write to us and tell us your scooter model.

Yes, the manufacturer's warranty covers all our spare parts and accessories. As an official authorised dealer, we are the ones who handle the process. Just open a ticket from your account or contact our after-sales service.

Exact costs and delivery time appear when you choose the carrier, before payment.

Yes, in interest-free instalments with Klarna or PayPal, depending on your eligibility. Siko Mobility financing also lets you pay in 3 to 84 instalments on eligible purchases. Bank cards, Apple Pay and Google Pay are accepted too.

Yes. You have 14 days from receipt to exercise your right of withdrawal, without having to give a reason. The product must come back to us unused, in its original condition and packaging, with all its accessories. For a spare part, a €4 return fee is deducted from the refund. Write to us with your order number before shipping the parcel, and we will tell you what to do.