Look at the product page. It shows the brand, the model and the known compatible scooters. Since it is an original part, choose the one for your exact model. If in doubt, send us the model, the serial number and a photo of the part, especially if there are several versions depending on the year, the controller or the battery.

Yes, it is an original Kuickwheel part, designed by the manufacturer for the model in question. Our original parts are official parts. The product page always shows whether the part is original.

An original part comes straight from the manufacturer, designed for the model in question. A compatible or custom part may come from another brand. It works for maintenance or customisation, but it is not the original component. The product page always shows the type of part.

It depends on the part and your mechanical experience. If you prefer, one of our partner repairers can take care of it. Our team can also advise you if you contact us with your scooter model.

Yes, it is new and genuine, like all our products. We check every product before dispatch.

Yes, it is covered by the manufacturer's warranty, like all our parts and accessories. We handle the process for you, as an official authorised dealer. To use it, open a ticket from your account or contact our after-sales service.

The exact delivery time appears when you choose the carrier, along with the costs, before payment.

Yes, depending on your eligibility, Klarna and PayPal let you pay in interest-free instalments. To spread the cost further, Siko Mobility financing offers payment in 3 to 84 instalments on eligible purchases. Bank cards, Apple Pay and Google Pay are also accepted.

Yes, you have 14 days from receipt to exercise your right of withdrawal, with no reason needed. The product must be sent back unused, in its original condition and packaging, with all its accessories. For a spare part, the €4 return fee is deducted from the refund. Before sending it, write to us with your order number, and we will tell you what to do.