Start with the product page. You will find the brand, the model and the list of known compatible scooters. If it is an original part, take the one for your exact model. A compatible part is not always a like-for-like replacement for the original. If you are unsure, or if your model comes in several versions depending on the year, the controller or the battery, send us the model, the serial number and a photo of the part.

Yes, it is an official Kuickwheel part, made by the manufacturer for the model in question. Every original part in our catalogue is an official brand part. You will always find this information on the product page.

It is a part supplied by the manufacturer, designed for the model in question. A compatible or custom part comes from another brand. It is used for maintenance or customisation, without being the original component. The product page always states the type of part.

It depends on the part and your mechanical experience. If you prefer, one of our partner repairers can take care of it. For advice, contact our team and tell us your scooter model.

Yes, all our products are new and genuine, never used or refurbished. We inspect every product before dispatch.

Yes, it is covered by the manufacturer's warranty, like all our spare parts and accessories. As an official authorised dealer, we handle the process with the brand. Open a ticket from your account or contact our after-sales service, and we take care of the rest.

The exact delivery time and costs are given when you choose the carrier, before payment.

Yes, you can pay in interest-free instalments with Klarna or PayPal, subject to eligibility. To spread the cost over a longer period, Siko Mobility lets you pay in 3 to 84 instalments on eligible purchases. You can also pay by bank card, Apple Pay or Google Pay.