Check the product page first. You will find the brand, the model and the list of known compatible scooters. For an original part, choose the one for your exact model. If you have any doubt, or if there are several versions depending on the year, the controller or the battery, write to us with the model, the serial number and a photo of the part.

Yes. It is an official Kuickwheel part, designed by the manufacturer for the compatible models. All the original parts we sell are official brand parts. The product page always states whether it is an original part.

An original part is the manufacturer's own, designed for your model. A compatible or custom part comes from another brand. It is useful for maintenance or customisation, but it is not the original component. Each product page shows the type of part.

It depends on the part and your mechanical experience. If you prefer, one of our partner repairers can take care of it. For advice, contact our team and tell us your scooter model.

Yes, it is new and genuine. We don't sell used or refurbished items. Each product is checked before we ship it.

It is covered by the manufacturer's warranty, like all our spare parts and accessories. Being an official authorised dealer, we deal with the brand. Just open a ticket from your account or write to our after-sales service.

You know the exact delivery time and costs as soon as you choose the carrier, before you pay.

Yes. Depending on your eligibility, you can pay in interest-free instalments with Klarna or PayPal. To spread the cost over a longer period, Siko Mobility financing lets you pay in 3 to 84 instalments on eligible purchases. You can also pay by bank card, with Apple Pay or with Google Pay.