Read the product page first, with the brand, the model and the compatibility list. For an original part, go for the one made for your exact model. A compatible part is not always a like-for-like replacement for the original. If in doubt, write to us with the model, the serial number and a photo of the part, especially if there are several versions depending on the year, the controller or the battery.

Yes, it is an official Kuickwheel part, made by the manufacturer for the compatible models. Our original parts are all official brand parts. The product page always says so.

The original part is supplied by the manufacturer for the model in question. A compatible or custom part is made by another brand. It is used for maintenance or customisation, without being the original component. Each product page states which type of part it is.

You can do it yourself if you are comfortable with mechanics, depending on the part. Otherwise, one of our partner repairers can do it for you. For advice, contact us with your scooter model.

Yes, all our products are genuine and new, never used or refurbished. Every product is inspected before it leaves.

It is covered by the manufacturer's warranty, like all our spare parts and accessories. Being an official authorised dealer, we deal with the brand. Just open a ticket from your account or write to our after-sales service.

Exact costs and delivery time are shown when you choose the carrier, before payment.

Yes, in interest-free instalments with Klarna or PayPal, depending on your eligibility. Siko Mobility financing also lets you pay in 3 to 84 instalments on eligible purchases. Bank cards, Apple Pay and Google Pay are accepted too.