Check the product page first. You will find the brand, the model and the list of known compatible scooters. For an original part, choose the one for your exact model. If you have any doubt, or if there are several versions depending on the year, the controller or the battery, write to us with the model, the serial number and a photo of the part.

Yes, it is an official Kuickwheel part, made by the manufacturer for the model in question. Every original part in our catalogue is an official brand part. You will always find this information on the product page.

An original part is the manufacturer's own, designed for your model. A compatible or custom part comes from another brand. It is useful for maintenance or customisation, but it is not the original component. Each product page shows the type of part.

It depends on the part and your mechanical experience. If you prefer, one of our partner repairers can take care of it. For advice, contact our team and tell us your scooter model.

Yes, all our products are genuine and new, never used or refurbished. Every product is inspected before it leaves.

Yes, the manufacturer's warranty covers all our spare parts and accessories. As an official authorised dealer, we are the ones who handle the process. Just open a ticket from your account or contact our after-sales service.

The exact delivery time and costs are given when you choose the carrier, before payment.

You can pay in interest-free instalments with Klarna or PayPal, subject to eligibility. Siko Mobility financing also lets you pay in 3 to 84 instalments on eligible purchases. And we accept bank cards, Apple Pay and Google Pay.