Read the product page first, with the brand, the model and the compatibility list. For an original part, go for the one made for your exact model. A compatible part is not always a like-for-like replacement for the original. If in doubt, write to us with the model, the serial number and a photo of the part, especially if there are several versions depending on the year, the controller or the battery.

Yes. It is an official Kuickwheel part, designed by the manufacturer for the compatible models. All the original parts we sell are official brand parts. The product page always states whether it is an original part.

The original part is supplied by the manufacturer for the model in question. A compatible or custom part is made by another brand. It is used for maintenance or customisation, without being the original component. Each product page states which type of part it is.

Yes, if you have some mechanical experience, but it depends on the part. Otherwise, one of our partner repairers can handle it. For advice, write to us and tell us your scooter model.

Yes, all our products are new and genuine, never used or refurbished. We inspect every product before dispatch.

Yes. All our spare parts and accessories are covered by the manufacturer's warranty. As an official authorised dealer, we handle the process for you. For any request, open a ticket from your account or contact our after-sales service.

The exact delivery time and costs are given when you choose the carrier, before payment.

You can pay in interest-free instalments with Klarna or PayPal, subject to eligibility. Siko Mobility financing also lets you pay in 3 to 84 instalments on eligible purchases. And we accept bank cards, Apple Pay and Google Pay.