Start with the product page. You will find the brand, the model and the list of known compatible scooters. If it is an original part, take the one for your exact model. A compatible part is not always a like-for-like replacement for the original. If you are unsure, or if your model comes in several versions depending on the year, the controller or the battery, send us the model, the serial number and a photo of the part.

Yes, it is an official Kuickwheel part, made by the manufacturer for the compatible models. Our original parts are all official brand parts. The product page always says so.

An original part comes from the manufacturer, designed specifically for the model in question. A compatible or custom part may be made by another brand. It is used for maintenance or customisation, without being the original component. Each product page gives the type of part.

It depends on the part and your mechanical experience. If you prefer, one of our partner repairers can take care of it. For advice, contact our team and tell us your scooter model.

Yes, all our products are new and genuine, never used or refurbished. We inspect every product before dispatch.

It comes with the manufacturer's warranty, like all our spare parts and accessories. As an official authorised dealer, we take charge of the process. Simply open a ticket from your account, or contact our after-sales service.

You know the exact delivery time and costs as soon as you choose the carrier, before you pay.

Yes, you can pay in interest-free instalments with Klarna or PayPal, subject to eligibility. To spread the cost over a longer period, Siko Mobility lets you pay in 3 to 84 instalments on eligible purchases. You can also pay by bank card, Apple Pay or Google Pay.