Start with the product page. You will find the brand, the model and the list of known compatible scooters. If it is an original part, take the one for your exact model. A compatible part is not always a like-for-like replacement for the original. If you are unsure, or if your model comes in several versions depending on the year, the controller or the battery, send us the model, the serial number and a photo of the part.

It is an original part, an official Kuickwheel part designed for the compatible models. Our original parts come from the brand. The product page always shows the type of part.

An original part is the manufacturer's own, designed for your model. A compatible or custom part comes from another brand. It is useful for maintenance or customisation, but it is not the original component. Each product page shows the type of part.

It depends on the part and your mechanical experience. If you prefer, one of our partner repairers can take care of it. For advice, contact our team and tell us your scooter model.

Yes, it is new and genuine, like all our products. We don't sell used or refurbished items. Every product is checked before it ships.

Yes, it is covered by the manufacturer's warranty, like all our spare parts and accessories. As an official authorised dealer, we handle the process with the brand. Open a ticket from your account or contact our after-sales service, and we take care of the rest.

The exact costs and delivery time are shown when you choose the carrier, before payment.

Yes, you can pay in interest-free instalments with Klarna or PayPal, subject to eligibility. To spread the cost over a longer period, Siko Mobility lets you pay in 3 to 84 instalments on eligible purchases. You can also pay by bank card, Apple Pay or Google Pay.