The product page shows the brand, the model and the known compatible scooters. For an original part, choose the one made for your exact model. At the slightest doubt, contact us with the model, the serial number and a photo of the part, especially if your model comes in several versions depending on the year, the controller or the battery. We will check it with you.

Yes. It is an official Kukirin part, designed by the manufacturer for the compatible models. All the original parts we sell are official brand parts. The product page always states whether it is an original part.

An original part comes from the manufacturer, for the model in question. A compatible or custom part comes from another brand. It is used for maintenance or customisation, without being the manufacturer's original component. The product page always specifies the type of part.

It all depends on the part and your mechanical skills. You can also have one of our partner repairers fit it. Our team can advise you as well. Write to us with your scooter model.

Yes, all our products are genuine and new, never used or refurbished. Every product is inspected before it leaves.

It is covered by the manufacturer's warranty, like all our spare parts and accessories. Being an official authorised dealer, we deal with the brand. Just open a ticket from your account or write to our after-sales service.

Exact costs and delivery time appear when you choose the carrier, before payment.

You can pay in interest-free instalments with Klarna or PayPal, subject to eligibility. Siko Mobility financing also lets you pay in 3 to 84 instalments on eligible purchases. And we accept bank cards, Apple Pay and Google Pay.

Yes, you have 14 days from receipt to exercise your right of withdrawal, without having to give a reason. The product must come back to us unused, in its original packaging, with all its accessories. For a spare part, allow €4 in return costs, deducted from the refund. Before shipping the parcel, contact us with your order number, and we will give you the instructions.