The product page shows the brand, the model and the known compatible scooters. For an original part, choose the one made for your exact model. At the slightest doubt, contact us with the model, the serial number and a photo of the part, especially if your model comes in several versions depending on the year, the controller or the battery. We will check it with you.

Yes, it is an official Kukirin part, made by the manufacturer for the model in question. Every original part in our catalogue is an official brand part. You will always find this information on the product page.

The original part is supplied by the manufacturer for the model in question. A compatible or custom part is made by another brand. It is used for maintenance or customisation, without being the original component. Each product page states which type of part it is.

It all depends on the part and your mechanical skills. You can also have one of our partner repairers fit it. Our team can advise you as well. Write to us with your scooter model.

Yes, all our products are genuine and new, never used or refurbished. Every product is inspected before it leaves.

It comes with the manufacturer's warranty, like all our spare parts and accessories. As an official authorised dealer, we take charge of the process. Simply open a ticket from your account, or contact our after-sales service.

You know the exact delivery time and costs as soon as you choose the carrier, before you pay.

Yes. Depending on your eligibility, you can pay in interest-free instalments with Klarna or PayPal. To spread the cost over a longer period, Siko Mobility financing lets you pay in 3 to 84 instalments on eligible purchases. You can also pay by bank card, with Apple Pay or with Google Pay.

Yes, you have 14 days from receipt to exercise your right of withdrawal, without having to give a reason. The product must come back to us unused, in its original packaging, with all its accessories. For a spare part, allow €4 in return costs, deducted from the refund. Before shipping the parcel, contact us with your order number, and we will give you the instructions.