Look at the product page. It shows the brand, the model and the known compatible scooters. If in doubt, send us the model, the serial number and a photo of the part, especially if there are several versions depending on the year, the controller or the battery.

No, it is a custom PMT part, made to personalise or upgrade your scooter. Each product page states whether the part is original.

An original part comes from the manufacturer and was designed for the model in question. A compatible or custom part may come from another brand. It is used for maintenance or customisation, but it is not the original component. The exact type is on each product page.

It depends on the part and your mechanical experience. If you prefer, one of our partner repairers can take care of it. Our team can also advise you if you contact us with your scooter model.

Yes, it is new and genuine, like all our products. We check every product before dispatch. We ship from our stock in France, fast and with care.

Yes, the statutory warranty of conformity covers all our spare parts and accessories for 2 years. We are an official authorised dealer and we handle the process for you. For any request, open a ticket from your After-sales tickets area or contact our after-sales service.

Delivery not available to the United Kingdom, contact us.

Yes, depending on your eligibility, Klarna and PayPal let you pay in interest-free instalments. To spread the cost further, Siko Mobility financing offers payment in 3 to 84 instalments on eligible purchases. Bank cards, Apple Pay and Google Pay are also accepted.

You have 14 days from receipt to exercise your right of withdrawal, with no reason needed. It must be sent back complete, with all its accessories. A deduction is applied if it is damaged or has been used beyond what is necessary to check that it works. For spare parts, a return fee of €4 is deducted from the refund. Start by writing to us with your order number, before shipping the parcel.